Sales and Refunds Policy

Sales Terms

- All sales made through www.strawberryfab.com ("the Website") are subject to the following terms and conditions.

- By making a purchase on the Website, you agree to abide by these terms and conditions.

Product Availability

- All products listed on the Website are subject to availability.

- We reserve the right to limit the quantity of products available for purchase.

Pricing and Payment

- Prices for products are listed in STRAWBERRY FAB INDIA and are subject to change without notice.

- Payment must be made in full at the time of purchase.

- We accept payment through NEFT, RTGS, IMPS, UPI, and all transactions are processed securely.

Shipping

- Shipping costs and delivery times are calculated at checkout.

- We strive to process and ship orders promptly, but shipping times may vary depending on location and product availability.

Refund Policy

- We offer a 7 day refund policy for eligible products purchased on the Website.

- To be eligible for a refund, the product must be returned in its original condition, unused, and in its original packaging.

- To initiate a refund, please contact our customer service team at customercare@strawberryfab.com within 7 days of receiving the product.

- Refunds will be issued to the original payment method used for the purchase.

- Shipping costs are non-refundable, and the customer is responsible for return shipping expenses unless the product is defective or damaged upon arrival.

- Refunds may take 7 business days to process, depending on the payment method and financial institution.

Exchanges

- We do not offer direct exchanges. If you wish to exchange a product, please initiate a return as outlined in our refund policy and place a new order for the desired item.

Damaged or Defective Products

- If you receive a damaged or defective product, please contact our customer service team immediately at customercare@strawberryfab.com

- We will provide instructions on how to return the damaged or defective item, and a replacement will be shipped at no additional cost to you.

Cancellation Policy

- Orders may be cancelled within 2 days of purchase, provided the order has not yet been shipped.

- To cancel an order, please contact our customer service team as soon as possible.

Changes to Terms

- We reserve the right to update or modify these terms and conditions at any time without prior notice.

- By continuing to use the Website after any changes are made, you agree to be bound by the updated terms and conditions.

Contact Us

- If you have any questions or concerns about our sale and refund policy, please contact our customer service team at customercare@strawberryfab.com